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Matt Mercer - Operations Manager

Matt Mercer

Operations Manager

Quad Cities

As the Operations Manager here at TPC, my main areas of focus are with our people, processes, technology and compliance. That could be supporting our OPS staff and their daily workflow, onboarding and training on new technologies, updating our internal processes or any special projects happening within the company.

After graduating from St. Ambrose University with my B.A. in Theatre, I spent ten years working in Operations with multiple companies here in the Quad Cities Area. I am fortunate enough that these experiences have brought me to The Planning Center to work along some of the best this industry has to offer. My goal is to help build the best infrastructure possible so we can continue giving unparalleled service to our clients.

“Far and away the best prize that life has to offer is the chance to work hard at work worth doing.” [Teddy Roosevelt]

After moving around the Southern US while growing up, I have found an outstanding home here in the Quad Cities with my wife Meredith. I’m not sure how I’ve come to love the Quad Cities so much. Maybe it’s the crisp fall air or QC sunsets. Maybe it’s crossing the Mississippi River each day with local coffee in tow or possibly our proximity to the Iowa Hawkeyes. Maybe it’s spending time golfing, hiking, playing volleyball, riding my bike, working out, local church ministries, supporting local arts, checking each state off my list while we travel or dinner at local restaurants. My guess is that it’s being able to experience all of these things with a loving wife, close family and longtime friends.



  • B.A. in Theatre, St. Ambrose University 2008

Who inspires me:

My family and friends.  Everyone has something to teach you if you care to listen.

My greatest extravagance (under $100):

A good craft beer with friends. It’s pretty hard to beat that.

In my spare time:

You can probably find me being active somewhere, whether it’s playing golf, playing volleyball, riding my bike, going to the gym, or just playing board games.

Favorite destination:

Wherever the annual summer excursion with my college buddies takes us.

Why I love what I do:

I refer back to the quote I listed above, and would add that the prize is so much better when working alongside a wonderful team.

232 Years


We learn and teach continuously

100 Percent


We work directly for our clients and put client’s interests first

100 Percent


We listen and keep an open mind



We hold ourselves accountable for pursuing the highest standards

10+ Years
Avg. Client


We build powerful relationships by working towards common goals

Year Vision

Forward Looking

We make decisions with future generations in mind

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